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"When one of the largest long distance providers threatened to shut down our operations, ICB charged in and saved the day. Their knowledge of the industry and the powers behind the scenes gave us the tools needed to completely turn the tides. The impact to our bottom-line can't be measured, since we might not have been here to measure it if it wasn't for ICB."
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"... an excellent source ... amazingly rich in information and resources."
Leah Gallegos, Director, TLDLobby.com

"(ICB Publisher) Judith Oppenheimer is the Paul Revere of online identity's "constitutional moment."
Chris Maroney, Co-CEO, Afternic.com

"Great behind-the-scenes information ..."
Jeffrey Tinsley, CEO, GreatDomains.com

"With the convergence of communications occurring so rapidly, ICB helps me to run on 'Internet Time'."
Custis F. Dunn, Executive Director, Telecom Institute

"ICB keeps us up on the changing marketplace providing intelligence we consider a critical driver of our business.”
Emil G. Michael, Director of Business Development, Tellme Networks, Inc

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Richard Sapio, CEO, MUTUALS.COM

"... invaluable ... excellent service."
Jill Wade, Director - Strategic Marketing, SBC Operations

"...critical source of information on the ever-changing 800/888 toll-free industry."
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ICB Toll-Free Consultancy

Navigating the Numbering and Naming Space since 1993

Benefit from Our Experience

ENUM

TollFree Tariffs & Portability

Regulatory & Political Status

Vanity Number Acquisition Issues

800 Trademark & Legal Issues

Legislative Conditions

Technical/Engineering Standards

Telecom & Internet Industry Conditions

Domain Name Trademark & Legal Issues

Services

Lost and Stolen Number Retrieval

ENUM Survival Strategies

Crisis Resolution

Vanity Number Issues Guidance & Navigation

Tollfree Number Traces

Representation at ATIS . Telco & User Forums

Representation at ICANN Domain Name Policy Forums

Representation at ENUM Forums: IETF, State Dept,     Ad Hoc & *** Open Industry Forums ***

Strategic Leadership + Competitive Intelligence

Custom Research Reports

Custom Problem Solving: disputes, litigation support,     Ad Hoc & RespOrg matters, etc.

Judith Oppenheimer, founder of ICB, tracks the national and international political developments of the emerging telecommunications and Internet marketplace. It is Ms. Oppenheimer who most clients turn to for advice on issues of toll free number and domain name branding, politics, marketing and trends, and ENUM standards and implementation development.

Ms. Oppenheimer has served on the TeleServices Industry Association's Legislative Action Committee and the Interactive Telephone Council, and currently serves on the Domain Name Sponsoring Organization of ICANN (The Internet Corporation for Assigned Names and Numbers), the IETF (Internet Engineering Task Force) ENUM Working Group, the United States International Telecommunication Advisory Committee (ITAC) of the Department of State on U.S. Telecommunications Standardization (ITAC-T) Study Group A (U.S. policy, standardization, regulatory, and competitive aspects of the operations and tariffs of telecommunications services) on ENUM, the NANC (North American Numbering Council) Toll Free Issue Management Group, and industry forum SNAC (SMS/800 Number Administration Committee, sponsored by ATIS, the Alliance for Telecommunications Industry Solutions, which designs the products, services, standards and practices of toll-free). Ms. Oppenheimer is a founding member of ENUM Forum, an open industry forum formed at the recommendation of the State Department ITAC Ad Hoc, and a founding member of 1800AFTA (1 800 American Free Trade Association), formed to serve as a proactive force to create a positive regulatory and market environment for 1-800 service.

She is publisher of ICB Toll Free News (http://icbtollfree.com), and the WhoSells800.com Toll Free/LD Service Provider Directory (http://whosells800.com); owner/moderator of TOLLFREE-L (http://groups.yahoo.com/group/tollfree-l), internet mailing list for the discussion of management, marketing, policy, engineering, logistical and regulatory matters related to the business use of toll free service and toll free numbers; telecommunications technology editor for Briefme e-Magazine; and featured correspondent and columnist for NewsWeb Daily Business Newspaper.

Ms. Oppenheimer has also been featured or quoted in The Washington Post, The Industry Standard, ICANNWatch, InternetNews.com, The St. Petersburg Times, World Telemedia 2000, Investor's Business Daily, DIRECT, Washington Internet Daily, InfoWorld, The Dot, Wired, The Roving Reporter, Inter@ctive Week, on24 Financial i-network, DomainNotes, Office.com, Internet News Radio, Target Marketing, eMarketer, Omaha World Herarld, the New Jersey Star Ledger, ISP News, The Discount Long Distance Digest, InternetWorld.de, Catalog Age, Cowles Business Publications' Direct NewsLine, DM News,Telemedia News & Views, Business First, The Audiofax, Call Center Magazine, Ad Age, AIN News, the Infomercial Marketing Report, InfoText, and Book Marketing Digest, and is a frequent contributor to numerous Internet digests.

ICB is a leading source of toll-free, vanity-related and domain name and ENUM information and support, working with the Small Business Administration's Office of Advocacy on toll-free and domain name issues, and advising corporate users, call centers, marketing firms and trade associations, on applicable marketing, regulatory and legislative issues. With a watchful eye on industry standards forums, ITU, ICANN, FCC, NANC and ENUM proposals, carrier maneuvers, and civil court/UDRP proceedings over toll-free brand, domain name and trademark disputes, ICB delivers strategic intelligence -- well in advance of public distribution.

ICB also pinch hits when others drop the ball. In a closely held system with no guarantees, ICB has successfully orchestrated, and audited, thousands of 888 replication set-asides, retrieved lost and stolen 800 numbers, facilitated porting and routing of toll-free numbers, and navigated users through the universal freephone maze. ICB is the expert you can rely on for 800 number and domain name acquisition strategy, management, and litigation support.

CONTACT: 1 800 THE EXPERT
Judith Oppenheimer, President
phone 212 684-7210, fax 1-212-208-3010
email:

Or: Ask the Expert

Serving Industry and Business since 1993